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In our bustling office, one name stands out as arguably one of the biggest characters — Tracey Knight. As our Maintenance Manager, she’s the go-to person when things go awry, and she’s always ready to leap into action, working around the clock to handle any emergencies that arise.

Tracey’s role goes beyond mere problem-solving; she’s a guardian angel for our managed rental properties. She conducts regular inspections to ensure each one is well looked after, making certain they meet our high standards. Her incredible communication and people skills are the secret behind her ability to make clients feel comfortable when she walks into their homes. She possesses a unique blend of professionalism and empathy, derived from her history in nursing.

It’s not just her professional abilities that make Tracey so beloved in the office. Clients absolutely adore her. Many drop by just to catch up and have a chat. She’s more than a Maintenance Manager; she’s a friend, a confidant, and a bright presence in our office.

Outside of the office, Tracey’s heart belongs to her family, especially her energetic and funny grandchildren. Her zest for life is contagious, and she brings that same energy to her favourite pastime — shopping.

Tracey Knight is more than a Maintenance Manager; she’s the heart and soul of our team. Her dedication, warmth, and fun-loving spirit make her an indispensable part of our office family, and we’re grateful for her boundless energy and commitment to keeping things running smoothly.

Meet Susan, our Lettings Director with an impressive 15-year tenure within the company and Wife to the late Kevin Partridge. Her journey within the Financial Services sector began at the age of 16, accumulating more than 30 years of dedicated service, including roles at some of the UK’s largest corporations, where she honed her skills and gained valuable experience.

In her current role, Susan plays a pivotal role in our Lettings Department, ensuring that our business runs smoothly and efficiently. Her wealth of knowledge and expertise contributes significantly to the success of our operations, making her an indispensable asset to our team.

With a career spanning decades, Susan’s dedication, experience, and commitment to excellence are the driving forces behind our continued success.

Beyond her professional life, Susan is a loving mother to three children and a doting grandmother to six grandchildren, whose ages range from 14 to 1. Her family keeps her happily busy, and she also enjoys reading, walking and quality time spent with her loved ones. Susan’s passion for life outside of work mirrors her dedication and enthusiasm within the workplace.

Paul offers profound industry knowledge, an extensive network, and exceptional people skills. With years of experience in the prestige and luxury rentals sector, Paul has become the area’s ‘go-to man’ for Prestige and Luxury rentals due to his wide network of clients and contacts. His reputation for excellence in service and his unwavering commitment to meeting the unique needs of his clients have solidified his status as a trusted advisor in the industry, making him an invaluable resource for those seeking a truly extraordinary rental experience

Whether you’re seeking a luxurious residence or looking to rent out a high-end property, Paul’s expertise ensures that clients find the perfect fit. His keen eye for detail and market insights make the process of renting prestige properties a seamless and enjoyable experience for both Landlord and Tenants.

Paul has had the privilege of assisting numerous top sports players when relocating to the area, owing to his close relationship with the West Midlands Sports Clubs, including Aston Villa FC and Birmingham City FC. His strong connections within the local sports community have allowed him to provide seamless transitions for athletes, ensuring they settle comfortably into the area. Paul’s dedication to supporting sports professionals goes beyond the transactional; he takes pride in helping them find not just a place to live, but a true home where they can focus on their careers with peace of mind, making their transitions smoother and more enjoyable

“Beyond the professional sphere, Paul is a very family-oriented individual. He treasures time with his three children, Alfie, Charlie, and Florence, and values the importance of a balanced and fulfilling family life.

In addition to his commitment to his family, Paul is passionate about property development, including buy-to-let investments and having recently completed his own self-build project for his family home. His deep involvement in the Estate and Letting Agent sector and property development industry has equipped him with valuable insights and expertise. Paul is always happy to share his experiences and knowledge with other like-minded individuals who share a passion for property development, assisting and supporting them in their ventures. His openness to helping others succeed in this field is a testament to his generosity and dedication to fostering a supportive community of property enthusiasts.

For the past decade, Nikki has been an irreplaceable part of our company. She holds the distinction of being the first non-family member to join our team, and in those ten years, she has become like one of our own.

In her role as Administration Manager and a key figure in the Lettings team, Nikki manages all properties with unwavering dedication, ensuring that every detail is handled seamlessly. With hundreds of properties under her care, she goes above and beyond to ensure that each one is nothing short of perfect.

Nikki’s day-to-day responsibilities involve working closely with landlords and tenants to ensure that everything is running smoothly. Her commitment to open and effective communication keeps all parties informed and content.

Outside the office, Nikki finds solace in her family, which includes her two wonderful children, Archie and Axl. Her love for them is evident in everything she does, both at work and at home.

Nikki is more than just an Administration Manager; she’s the bedrock of our company’s success and the embodiment of loyalty and dedication. Her ten years of service are a testament to her passion for her work and her family, and we’re incredibly fortunate to have her as a core part of our team.

Meet our newest shining star, Maizy Lynch. Even though she’s recently joined us as a Business Administration Apprentice, she has already proven herself to be an invaluable part of the team.

Maizy’s role includes booking viewings and efficiently managing our client database. Her dedication and quick adaptation to her responsibilities have made her an essential asset, despite her relatively short time with us. Maizy has seamlessly integrated into our team, bringing her lovely personality and friendly nature, making her a joy to work alongside.

Beyond her professional role, Maizy’s warm and approachable demeanor shines through. She’s always ready with a friendly greeting and great people skills that help build strong connections with clients and colleagues.

We’re excited about Maizy’s future with us and hope she continues to be a part of our team for years to come, contributing her talent and positive spirit.

Outside of the office, Maizy treasures time with her friends and family. She’s an avid dog lover and enjoys long walks with her furry companions. Her dedication to both her professional and personal life is evident in her passion for what she does.

Maizy Lynch is not just an apprentice; she’s a promising addition to our team, and we look forward to her continued growth and contributions.

For the past four years, Eve Nolan has been an indispensable member of our team, and her role has evolved significantly during her time with us. She’s truly a multi-talented force within the company.

In the sales team, Eve plays a central role in negotiating sales and maintaining seamless communication between buyers and vendors. Her ability to bridge these connections ensures that every transaction is conducted with precision and satisfaction.

Eve is not just a sales powerhouse; she’s also the main figure behind the company’s marketing efforts. She manages our social media platforms, crafting compelling content that engages and informs our audience. As our in-house photographer and videographer, Eve brings a premium marketing service to life, showcasing properties from start to finish, with an eye for detail and creativity.

Eve’s expertise allows her to witness properties’ entire journey, from initial listing to closing the sale.

Outside of the office, Eve finds joy in the company of her friends and family, maintaining a healthy and active lifestyle through regular gym visits. She has a deep love for reading, music, films, and TV shows, showcasing her diverse interests and passion for creativity and culture.

With over 20 years of experience in the property industry, Charlotte was the Co-Founder of the business in 2006 alongside her late business partner and father-in-law, Kevin. When establishing Partridge Homes, they identified a significant gap in the industry, one they sought to fill with a friendly and personal approach to property services.

Before venturing into entrepreneurship, Charlotte had honed her skills at two corporate Estate and Letting Agents, providing her with a solid foundation for the company’s vision. It was during this time that she observed where other companies often fell short and learned valuable lessons.

Charlotte and Kevin’s vision for Partridge Homes was rooted in a belief that many other agents were primarily motivated by sales and numbers, often losing sight of the people they served. After Kevin’s sudden passing in 2021, Charlotte’s unwavering commitment to upholding the values that formed the company’s bedrock became even more pronounced. She ensures that Kevin’s legacy continues by not only preserving but growing the business.

Charlotte’s dedication to maintaining a friendly and personal approach sets the company apart, cultivating enduring relationships with clients and colleagues.

In addition to her role as Managing Director, Charlotte is known for her remarkable friendliness, creating an inclusive and welcoming workplace. She also ensures that the business gives back to the community through regular charity donations.

Family is not just a founding factor of the business; it’s also a cornerstone of Charlotte’s life. She cherishes moments spent with her partner, Paul, and their three wonderful children, Alfie, Charlie, and Florence. Her commitment to both her professional and personal life exemplifies the core values that have underpinned our company’s thriving success.

With a remarkable 15-year journey within our company, Calum Partridge stands as a cornerstone of our success. His extensive knowledge of the industry and unwavering passion for property make him the driving force behind our achievements.

In his role as Company Director, Calum takes the helm of the sales team, leading with unmatched expertise as a Sales Valuer. His ability to assess the market and properties is a testament to his skill and experience, ensuring that our clients receive the best guidance and value. There’s no area in the UK too distant for Calum’s ambition to expand our business and reach new heights. His relentless drive and passion for building the company are contagious, inspiring all of us to strive for success.

Beyond his professional dedication, Calum’s heart belongs to his family. He cherishes every moment spent with Abby, his loving wife, and Hylah, his beloved daughter. Their support and love are the fuel that powers his ambition both at work and at home.

Calum Partridge is not just a director; he’s the visionary leader who propels our company forward. His vast industry knowledge, boundless ambition, and devotion to his family make him a symbol of excellence and a driving force for our continued success.

Amy Boardman brings her passion, drive, and exceptional people skills to our team as a Lettings Negotiator. With an innate sense of initiative, she is a key member of our Yardley Office, making the entire process of finding and moving into a new home a breeze.

In her role, Amy wears multiple hats – she not only books viewings but also meticulously puts forward applicants to landlords and handles the entire application and tenant move-in process. Her dedication ensures that prospective tenants find their perfect place and smoothly transition into their new home.

What truly sets Amy apart is her ability to make the Yardley Office a warm and welcoming place. She greets everyone who walks through our doors with a friendly smile, making sure they feel valued and at ease.

Outside of the office, Amy finds joy in her friends and family, cherishing moments spent with them. Her love for reading and gaming reflects her diverse interests, demonstrating her curiosity and adaptability. You can often find her at gigs, lost in the music, as she shares her passion for the art of sound.

Amy Boardman is not just a Lettings Negotiator; she’s a shining example of dedication and a friendly face at the heart of our Yardley Office. Her passion, people skills, and love for life make her an indispensable part of our team.

When it comes to finding your ideal home, Alfred “Alf” Willis is your go-to person. As our Viewings Coordinator, he possesses an innate love for meeting people and unmatched people skills. Alf is not just a team member; he’s a beloved friend to everyone he encounters.

Alf’s dedication to helping people find their perfect place is boundless. No appointment is too much for him when it comes to ensuring our clients discover their dream homes. His warm and accommodating nature makes the entire process a memorable experience.

Outside of the office, you’ll often find Alf exploring the picturesque paths of Sheldon Country Park. Nature’s beauty and tranquillity provide the perfect counterbalance to his lively and sociable personality. Alf’s heart belongs to his family, and he relishes every moment spent with them. He’s also known as a bit of a party animal, bringing the same energy and enthusiasm from work to the dance floor.

Alf is more than just a Viewings Coordinator; he’s a living embodiment of exceptional customer service and the life of the party. His passion for people, love for the outdoors, and zest for life make him an essential and beloved member of our team.

Favourite film? My Sisters Keeper

3 Dream dinner guests? Albert Einstein, Steven Spielberg, Emma Stone

When you were a kid, what did you want to be when you grew up? Be Famous

Dream place to visit? Hawaii